Results:

Cleaning improves appearance but cannot reverse normal wear, aging, or permanent damage.

Stains:

Complete stain removal is not guaranteed, especially for set-in or unknown stains.

Heavy Buildup / Clutter:

Excess conditions may require added time, adjusted pricing, or a deep clean.

Delicate Surfaces:

Clients must disclose specialty materials (natural stone, unsealed wood, antiques). Liability cannot be assumed if undisclosed.

Cleaning Products:

We use professional-grade cleaning supplies chosen for effectiveness and surface safety. Client-preferred or supplied products are welcome upon request.

Environmental Factors:

Humidity, ventilation, and moisture can affect results.

Mold & Mildew:

Cleaning services do not include mold remediation. While light surface mildew may be addressed, complete mold removal cannot be guaranteed.

Biohazards:

We do not service hazardous materials or unsafe environments.

Real Estate:

Cleaning is cosmetic and does not replace repairs or remediation.

Pre-Existing Damage:

We are not responsible for issues caused by prior damage, loose fixtures, or unstable surfaces.

Valuables:

Please secure cash, jewelry, and sensitive items. Unsecured or unreported items after 24 hours are not our responsibility.

Pets:

Secure pets before service and inform us in advance. We may limit cleaning if animals are loose and are not responsible for pet-related incidents.

Pet Hair:

Cleaning may not remove all pet hair, dander, or odors; thorough vacuuming and surface care is performed but results may vary.

Access & Utilities:

Water, electricity, and entry must be available. Service interruptions may incur charges.

Breakage:

Any damage directly caused by our team will be reported and handled fairly. Satisfaction: Notify us within 24 hours for resolution.

Cancellations:

24–48 hours’ notice required; late changes may incur a fee.

We take pride in our work and stand behind every cleaning. If something was missed, contact us within 24 hours and we’ll make it right.

Payment:

Payment is due on completion of service.

Licensed & Insured:

Crisp Cleaning is fully licensed and insured for your peace of mind.

To book your first cleaning, call (913)-303-0240